Every missed call
is a missed customer.
TalkLive intercepts the calls you can’t answer with Voice & SMS AI — qualifies the lead, quotes the callout, and drops the job straight into your calendar. No voicemail. No cold leads. No lost revenue.
Incoming — 07:42
“Burst pipe under the sink. Can you come out today?”
Answers in
< 3 sec
On the line
24/7/365
Speaks
EN + FR
Live in
20 min
The problem
Voicemail is where jobs are lost.
You’re under a sink, on a ladder, or driving between jobs. The phone rings out. Your caller hangs up and dials the next plumber on Google.
You’re on a job
Phone in the van. Call goes to voicemail. Lead never calls back.
It’s after hours
80% of emergency calls happen 5pm–8am. Your inbox catches none of them.
The caller is vague
‘My toilet is doing a thing…’ — you can’t quote without asking the right questions.
Follow-ups slip
Quotes sit in your ‘to text back’ pile. By tomorrow they’re cold.
How it works
From ring to booked job in under 90 seconds.
No new hardware. No new number. TalkLive slots in behind the phone you already give out.
It picks up
TalkLive picks up in under 3 seconds using your business number and a friendly voice trained on plumbing.
It qualifies the job
It asks the right questions — leak, blockage, boiler, urgency, address, access — and confirms your callout fee.
It books or escalates
Emergencies are escalated to your on-call plumber. Standard jobs are booked into your calendar.
Features
Built for the reality of a plumbing day.
Knows your business
Upload your website, FAQ, pricing or service list so TalkLive can deal with non-urgent calls.
Instant SMS follow-up
If the caller hangs up early, TalkLive texts back within 5 seconds with a quote link.
Smart job routing
Urgent burst pipe? Rings your on-call tech. Standard boiler service? Books for Tuesday.
Books into your calendar
ServiceTitan, Jobber, Housecall Pro or plain Google Calendar.
24/7 Call Handling
Even after hours or when you're on a job, TalkLive will handle the call for you.
Captures the details
Name, address, symptom, history, transcript. You show up already knowing the job.
A real transcript
Wednesday, 11:47pm. The kind of call you’d normally lose.
Jenna
Hi, um, water is coming through my kitchen ceiling. I don’t know where it’s from.
TalkLive
That sounds stressful — I can get someone out tonight. Have you turned the stopcock off?
Jenna
Yes, it’s off. The leak has slowed.
TalkLive
Perfect. Emergency callout is $180 plus parts. Sam can be with you between 12:30 and 1:15am. Shall I book it?
Jenna
Yes please.
ROI calculator
How much are missed calls really costing you?
Missed calls / month
96
Revenue lost / month
$10,752
Revenue lost / year
$129,024
With TalkLive
Recover ~$7,526/mo
Field notes
Real plumbers. Real revenue.
“I used to lose 4 or 5 jobs a week to voicemail. Now I lose zero. Paid for itself in a weekend.”
Marcus O.
Owner, Redline Rooter (Austin, TX)
“The AI is honestly better on the phone than my old dispatcher. And it never takes a smoke break.”
Sophie L.
Ops manager, Brass & Copper Ltd (Manchester)
“Booked a $2,300 water-heater install at 2am while I was asleep. Turned up at 9, cash on the counter.”
Devon W.
AllHours Emergency (Toronto)
Pricing
Costs less than one lost callout.
Starter
$179/mo
For small teams juggling emergencies and scheduled work.
- 150 AI calls/mo
- 1 location
- Appointment scheduling
- Call routing
- Call transcripts
- Google Calendar & CRM integration
Crew
Most booked$349/mo
For growing teams juggling emergencies and scheduled work.
Everything in Starter, Plus:
- 400 AI calls/mo
- 2 locations
- Call recordings
- Customer recognition
- Emergency escalation
- SMS appointment confirmations
Professional
$649/mo
Multi-branch, multi-region or busier operations.
Everything in Crew, plus:
- 800 AI calls / mo
- 5 locations
- Advanced call routing rules
- Custom workflows
- Custom overflow answering
- Per-branch reporting
TalkLive Text
SMS onlyNot ready for voice AI? Start with TalkLive Text. Missed-call texts for 100 calls, AI conversations, lead capture, calendar and email summaries.
$69/mo
Try Text freeFAQ
What plumbers ask before they sign up.
Will my customers know they’re talking to AI?
TalkLive introduces itself as your virtual receptionist. Callers know they’re on an AI line — and 94% say they prefer it to voicemail.
Do I need to change my phone number?
No. We forward missed calls from your existing number. Customers keep dialing the number on your van, your website and your invoices.
How long does setup take?
Most plumbers are live within 20 minutes. We import your services, callout fees and schedule, then run a test call with you.
What if the AI can’t handle a call?
You set the escalation rules. TalkLive can text you a summary, ring your on-call tech, or book a callback slot — whatever suits.
Does it work outside business hours?
That’s the whole point. TalkLive answers 24/7/365, including weekends, bank holidays, and 3am emergencies.
What if someone calls with an emergency?
You define your emergency criteria during setup (flooding, burst pipe, gas smell, sewer backup, no heating in freezing conditions). The AI recognises urgent and complex calls and routes them to the right person right away, by call and text, based on the rules you set. It handles non-urgent calls by itself.
Does it support different languages?
TalkLive is available in French (France and Quebecois accent) as well as English. If you need another language, we can build that too.
Get started
Stop losing jobs to voicemail. Start booking them in your sleep.
14-day free trial. No card required. Live in under 20 minutes with a real onboarding call from a human.