24/7 AI answering service for the trades
Every missed call
is a missed customer.
TalkLive is a 24/7 answering service for contractors and trades. Voice & SMS AI picks up the calls you can’t, qualifies the lead, answers questions about your services and prices, and books the job — so missed calls turn into revenue instead of voicemail.
Incoming — 07:42
“Burst pipe under the sink. Can you come out today?”
How it works
From ring to booked job in under 90 seconds.
No new hardware. No new number. TalkLive slots in behind the phone you already give out.
It picks up
TalkLive answers your calls when you can't with a friendly voice trained on your trade.
It qualifies the job
It asks the right questions to understand the job.
It books or escalates
Emergencies are escalated, standard jobs are booked into your calendar.
The problem
Why businesses lose customers to missed calls
The average trade business misses a third of its inbound calls. Most of those callers never ring back — they call the next company on the list.
- You’re on a job
- It’s after hours
- You’re already on the phone
Features
Built for the reality of a working day.
Knows your business
Upload your website, FAQ, pricing or service list so TalkLive can deal with non-urgent calls.
Instant SMS follow-up
If the caller hangs up early, TalkLive texts a follow-up message.
Smart job routing
Urgent calls reach your on-call person. Standard bookings are scheduled automatically — while you stay on the job.
Books into your calendar
ServiceTitan, Jobber, Housecall Pro or plain Google Calendar.
24/7 Call Handling
Even after hours or when you're on a job, TalkLive will handle the call for you.
Captures the details
Name, address, symptom, history, transcript. You show up already knowing the job.
Use cases
Built for the trades that never stop ringing.
Cleaning
↗Books one-off and recurring cleans while you’re on another job.
Electricians
↗Escalates emergency faults and schedules panel upgrades automatically.
HVAC
↗Routes no-heat emergencies to your tech and books seasonal tune-ups.
Landscaping
↗Quotes storm cleanup and schedules regular maintenance visits.
Locksmith
↗Dispatches lockouts immediately and books rekeying appointments.
Pest Control
↗Rings your tech for urgent infestations and books routine treatments.
Plumbing
↗Escalates burst pipes to your plumber and books standard boiler services.
Roofing
↗Routes active leaks to your crew and books re-roof quotes.
ROI calculator
What missed calls are costing you every month.
Missed calls / month
96
Revenue lost / month
$10,752
Revenue lost / year
$129,024
With TalkLive
Start recovering these calls →Pricing
Costs less than one lost job.
Starter
CA$69/mo
For small teams juggling emergencies and scheduled work.
- 150 AI calls/mo
- 1 location
- Appointment scheduling
- Call routing
- Call transcripts
- Google Calendar & CRM integration
Crew
Most bookedCA$149/mo
For growing teams juggling emergencies and scheduled work.
Everything in Starter, Plus:
- 400 AI calls/mo
- 2 locations
- Call recordings
- Customer recognition
- Emergency escalation
- SMS appointment confirmations
Professional
CA$239/mo
Multi-branch, multi-region or busier operations.
Everything in Crew, plus:
- 800 AI calls / mo
- 5 locations
- Advanced call routing rules
- Custom workflows
- Custom overflow answering
- Per-branch reporting
TalkLive Text
SMS onlyNot ready for voice AI? Start with TalkLive Text. Missed-call texts for 100 calls, AI conversations, lead capture, calendar and email summaries.
CA$49/mo
Try Text freeFAQ
What customers ask before they sign up.
Will my customers know they’re talking to AI?
TalkLive introduces itself as your virtual receptionist. Callers know they’re on an AI line — and 94% say they prefer it to voicemail.
Do I need to change my phone number?
No. We forward missed calls from your existing number. Customers keep dialing the number on your van, your website and your invoices.
How long does setup take?
We set you up personally. Sign up and we call you within one business day to assign your number, import your services, service fees and schedule, and run a test call with you.
What if the AI can’t handle a call?
You set the escalation rules. TalkLive can text you a summary, ring your on-call tech, or book a callback slot — whatever suits.
Does it work outside business hours?
That’s the whole point. TalkLive answers 24/7/365, including weekends, bank holidays, and 3am emergencies.
What if someone calls with an emergency?
You define your emergency criteria during setup (flooding, burst pipe, gas smell, sewer backup, no heating in freezing conditions). The AI recognises urgent and complex calls and routes them to the right person right away, by call and text, based on the rules you set. It handles non-urgent calls by itself.
Does it support different languages?
TalkLive is available in French (France and Quebecois accent) as well as English. If you need another language, we can build that too.
Get started
Stop losing jobs to voicemail.
Try for free. No card required.